CoH Global Mail Expiration

Recent changes to the way the global mail system works in the game have allowed many of you to send items all over the place, notably to yourself in order to share items with other characters on your account. While this has been an obvious benefit right from the start, we would like to clarify that in order to keep this updated system as usable and stable as possible, items that you send to yourself will expire after 30 days and you will need to claim the items contained therein if you wish to keep them. This is also true if global mail to other accounts bounces back and remains in your mail box. 30 days after reception of that bounce back mail, you will no longer be able to claim items associated with that mail.

Please note this is working as intended and we are working on a more explicit way to advertise this feature in game. In the meantime, please get in touch with our Customer Support team via the /petition slash command if you have lost attached items due to this 30-day expiration limit.


Thank you for your patience and understanding with this matter.